Professional Experience

Product Manager - Product Strategy & Innovation

October 2018 - Present TIAA

Product Manager - Enterprise Products (SaaS)

April 2018 - October 2018 CoverMyMeds, a Division of McKesson

Product Developer - Incubation Studio

April 2017 - April 2018 CoverMyMeds, a Division of McKesson

Field Services Manager

April 2016 - April 2017 CoverMyMeds, a Division of McKesson

Provider Solutions Consultant

February 2015 - April 2016 CoverMyMeds, a Division of McKesson

Principal Product Manager - Provider Connectivity

February 2013 - February 2015 Prime Therapeutics

Associate Product Manager - eHealth

May 2011 - February 2013 Prime Therapeutics

EHR & ePrescribing Trainer

April 2010 - May 2011 HealthPort/CompuGroup Medical

Electronic Prescribing Consultant

May 2008 - April 2010 CVS Caremark - iScribe

IT Manager

August 2000 - May 2008 Digital Media Communications

Education & Certifications

Certified Agile Product Manager

September 2020 - September 2021 Scaled Agile Framework (SAFe)

Certified SAFe 5 Agilist

September 2020 - September 2021 Scaled Agile Framework (SAFe)

Certified Cloud Practitioner

April 2020 - April 2023 Amazon Web Services

Certified SAFe 4.6 Agilist

August 2019 - August 2020 Scaled Agile Framework (SAFe)

Lean Six Sigma White Belt

April 2019 TIAA Continuous Improvement Program

Pragmatic Certified Product Manager

December 2012 Pragmatic Marketing

Master of Science, Management

Southern Wesleyan University

Bachelor of Science, Broadcasting

Toccoa Falls College

Professional Skills

Agile

Agile Methodologies

Scrum

Scaled Agile Framework (SAFe)

Large Scale Scrum (LeSS) Framework

Product Management

UX Prototyping

Graphic Design

Customer Journey Mapping

Customer & User Personas

Product Roadmaps

Software & Platform Proficiency

Amazon Web Services

Tableau Reporting

SQL

JIRA

Confluence

Microsoft Office

ServiceNow Platform

Adobe Illustrator

Adobe Photoshop